Career

Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the positions below:

Job Title: Relationship Manager (Payday/SME)

Location: Warri - Delta State, Owerri - Imo, Ikeja - Lagos, Abeokuta - Ogun, Uyo - Akwaibom.

Job Description

Acquisition of profitable new customers for banking business through the creation, development and maintenance of high-quality advisory relationship.
To actively seek new sales opportunities and generate business opportunities
Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
Achieve budgeted growth in banking operations within agreed and approved business risk limits.
Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
Develop referral networks and cross-sell products and services to in line with set targets.
Drive customer satisfaction through excellent service delivery.
Achieve performance growth in line with Key performance indicators.

Qualification & Experience Required

Must have at least 2 years’ experience in Microfinance product Marketing.
Bsc/HND in a related discipline.
Evidence of professional qualifications will be an added advantage.
Good marketing and relationship management skills.
Candidate should be willing to resume immediately.

Application Closing Date
April 25, 2021

Method of Application:
Interested and qualified candidates should send their tailored CV using the title and location i.e Relationship Manager - Abeokuta as the subject of the mail to careers@citygateglobal.com

Note: Only candidates that meets the requirement above are expected to apply with the position as the subject of the mail and candidates residing in the location mentioned above will be given preference.

Job Title: Area Manager - Retail

Location: Oshogbo/Ilesha

Job Description

To see to the growth of the areas’ business wise through client acquisition and retention, quality disbursement, PAR reduction and profitability.
To lead, manage and grow the areas; through proactive implementation of strategies that will bring about operational self-sufficiency and best customer experience.
To assess structure and performance of area: evaluate, understand and make strategic decisions regarding areas’ activities, staffing, market driven products and acceptable lending methodology.
To ensure all branches under his/her supervisor are compliant with current risk management and audit standards.
Demonstrate commitment, dependability and respect for all team members in areas; serve as a guiding light in leading his/her team members towards relationship-based success with clients.
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices set by management for overall soundness of the area.
Effective and efficient co-ordination of all Market-facing staff under his/her supervision for performance.
To advise the Management on the way forward for speedy growth of the area.
Efficient management of all other resources under his/her care.
Develop, execute and manage retail lending strategy and tactical business plan, taking into account the market opportunity/growth potential, existing capabilities and risk appetite.
Responsible for making sure that the area’s goals and objectives are met within a set time.
Ensure timely report rendition.

Requirements

Bachelor's Degree/HND
Micro Finance Certified Banker (MCIB) Qualifications will be an added advantage.
Above 5 Years Managerial Experience in Microfinance Finance Banking or institution with specialization in Retail Lending
Business Development and Customer Service Skills.
Relationship Management Skills,
Leadership Skills, Effective Communication Skills
Marketing, Selling and Credit Analysis Skills
Must be computer literate with added advantage in key Microsoft office package (Word, Excel and PowerPoint).
Proficient in Banking Software will be an edge

Application Closing Date
April 25, 2021

Method of Application:
Interested and qualified candidates should send their tailored CV to careers@citygateglobal.com using the job title ‘Area Manager - Retail’ as the subject of the mail.

Job Title: Recovery Officer

Location: Abuja, Port Harcourt, Asaba, Uyo, Warri, Ibadan

Job Description/Main Responsibilities

Recover bad debts from delinquent debtors.
Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
Reduce the non-performing loans owed to a company.
Design work-out payment plans for debtors.
Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
Maintain appropriate and comprehensive records of customer’ discussions.
Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
Maintain confidentiality while handling customers enquires and information.
Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
Report [daily] progress against target to the designated authority

Qualification & Required Skills

Degree/HND in related discipline.
2 -5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
Effective communication and reporting skills
Basic mathematics and analytical skills as well as investigative and persuasive skills.
Problem-solving and decision-making skill
Knowledgeable of recovery best practice and approach.

Application Closing Date
April 25, 2021.

Method of Application:
Interested and qualified candidates should send their tailored CV to careers@citygateglobal.com using the title and Location i.e “Recovery Officer- Abuja” as the subject of the email. Please note that only shortlisted candidate shall be contacted.

Job Title: Relationship Manager (Payroll - Public Sector)

Location: Ikeja-Lagos, Abuja, Owerri - Imo, Abeokuta - Ogun

Job Description

Accountable for driving new client acquisition, retention and growing market share.
To ensure effective and compliance requirements on documentation are met.
To actively seek new sales opportunities and generate business opportunities.
Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
Giving loan to both federal and state civil servants in Nigeria
Achieve budgeted growth in banking operations within agreed and approved business risk limits.
Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
Develop referral networks and cross-sell products and services to in line with set targets.
Drive customer satisfaction through excellent service delivery.
Achieve performance growth in line with Key performance indicators.
To perform any other task assigned from management from time to time.

Requirements

Must have at least 1 year experience in marketing payroll-public sector products.
BSc/HND
Good marketing and relationship management skills.

Application Closing Date
April 25, 2021

Method of Application:
Interested and qualified candidates should send their tailored CV to careers@citygateglobal.com using “Relationship Manager-Payroll (Lagos)” as the subject of the mail. Please note that only shortlisted candidate shall be contacted and candidates residing in the location mentioned above will be given preference.

Job Title: Branch Manager

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Description

To manage the branch effectively and a proper follow up on both new and existing customers of the bank
To expand the branch customer base.
To generate/drive revenue.
To instill discipline and punctuality among the staff.
To monitor marketing staff performance and to facilitates prompt repayment of due loans.
To also minimize running cost etc.

Requirements

Must have at least 5 years’ experience in Microfinance product Marketing.
Bsc/HND in a related discipline.
Evidence of professional qualifications will be an added advantage.
Use of the bank-one application.
Good marketing and relationship management skills.
Candidate should be willing to resume immediately.

Application Closing Date
April 25, 2021

Method of Application:
Interested and qualified candidates should send their tailored CV to careers@citygateglobal.com using 'Branch Manager - Victoria Island' as subject of the mail

Job Title: HEAD, INTERNAL CONTROL & RISK MANAGEMENT

Location: Lagos State.

Objective of Role: To provide continued assurance on the effectiveness of the institution trust system of Internal Control and coordinate the process of risk identification evaluation and mitigation so as to make sure that the institution achieves its corporate goals of growth & profitability.

Job Description

Design, implement and appraise the adequacy of an effective internal control system that meets the Institution’s control requirements.
Plan and carry out regular internal control evaluation to ensure total compliance, assess the reliability and integrity of information on Institution’s policies and procedures.
Ensures outcome of audit and other reviews, findings, observations and recommendations are discussed with concerned managers and agree on plan of action for improvement.
Conducts continuous follow up and post implementation reviews to ensure managers and other responsible person act on agreed action plan.
Carry out special assignment, investigation or reviews that may be requested for by executive management.
Ensure that enterprise wide risk management policies, control and procedures are effectively implemented, disseminated and complied with across the Institution.
To issue periodic reports to the Audit &Risk committee and Managing Director summarizing result of Audit.
Reviewing Operation to ascertain whether results are consistent with the institution established objectives and goals and whether the operations are carried out as planned.
Institute fraud prevention framework across all our operations.
Continual evaluation of the Institution’s policies and procedures to make sure they are in compliance with statutory laws guiding all our operations.
Advises the management and personnel of emerging compliance issues and consults and guides the Institution in the establishment of controls to mitigate risks.

Qualification Requirement

Bachelor's Degree in Accounting, Finance, Economics or a related discipline;
Must be ICAN certified and other relevant Professional Qualifications certified
Must have a minimum of 5 years' work experience, including senior level experience in internal Control, with demonstrable capacity.
Must have cross-cutting experience in internal Control, covering financial, operations, compliance and risk management
Must have Practical knowledge of audit/control and risk management in the financial services industry
Must be result-oriented and well organized, with problem solving ability.

Skills Requirements:

Proven leadership skills
Strong Communication and Interpersonal Skills
Ability to build and maintain positive relationship with colleagues
Strong Analytical and Planning Skills
Proven Strategy capability and ability to write clearly and Concisely
Multi-Tasking Skills
Must have worked in reputable and structured Organization or Financial Institution,

Application Closing Date
26th April, 2021.

Method of Application:
Interested and qualified candidate should send their applications and CV careers@citygateglobal.com using 'HEAD, INTERNAL CONTROL & RISK MANAGEMENT' as subject of the mail

Job Title: Internal Control Officer

Location: Abuja, Abeokuta - Ogun, Ibadan - Oyo

Job Description

Build a strong compliance environment to ensure zero level of policy, procedures and regulatory infractions.
Ensure prompt and effective call over of branch transactions.
Build strong awareness in branch staff on all policy and procedures issues; zero tolerance for open GL Items, unreviewed transactions and income leakages.
Call over of Transactions as per the approved threshold.
Review of expense and the Branch imprest and ensure conformity with laid-down policies.
Carrying out security sweep at least once in a month.
Ensure complete and accurate recognition of all fees and charges on every relevant account.
Review KYC compliance.
Carrying out spot checks and review of activities in the branches under coverage, cash count and vault administration, funds transfer, ensuring adherence to policies and procedures
Review of system exception message report.
Conduct serial checks/tests on Managers Cheque/Bank draft in the branches under coverage.
Establish and maintain an Internal Process discipline and alignment within the business.
Ensure learning and development within the team and business on internal control standards.
Formulate, direct and co-ordinate the delivery of excellent internal audit services in alignment with the company strategy and key objectives.
Review the accuracy of financial records, promote operational efficiency and ensure adherence to policies and procedures.
Examine procedures in existence to ensure that resources and assets are safeguarded.
Coordinate the review of accounting records to ensure proper records are maintained.
Ensure contract price and prices of purchased items are reasonable.
Measure and be accountable for business and strategic plan execution.
Be responsible for financial goals and measure to performance goals.
Have insights into customer expectation and satisfaction.
Control Adequacy rating from Internal Audit.
Promptness and effectiveness of call over of transactions.
Promptness, Accuracy and Validity of Exception Reporting/Rendition of all Control Activity Reports.
Effectiveness at follow up to ensure that Internal Audit recommendations are implemented.
Quality and Timeliness of losses and loss events reporting in processing areas.

Requirements

Bsc/HND in Accounting, Finance or related field
1-3 years progressively responsible experience in internal Control and Compliance environment,
Banking experience as internal control personnel
Advanced computer skills on MS Office, accounting software and databases.
Ability to manipulate large amounts of data and to compile detailed reports.
Demonstrated outstanding oral and written communication skills.
Proven knowledge of auditing standards and procedures, laws, rules and regulations.
High attention to detail and excellent analytical skills.

Application Closing Date
April 25, 2021

Method of Application:
Interested and qualified candidates should send their tailored CV to careers@citygateglobal.com using the job title and location as the subject of the mail i.e 'Internal Control Officer- Abuja' as subject of the mail