Objective
Citygate Global Investment Limited is an organization founded in June 2007 to engage in Microfinance and registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate. We are recruiting to fill the position below: Job Title: Recovery Agent

Location

1. Abuja

Job Description

1. o Create a recovery management environment of an acceptable quality in line with established credit guidelines.
2. o Interact with customer to obtain additional credit information that can help in recovery.
3. o Maintain recovery records on the delinquent loans.
4. o Negotiate payment programs with delinquent customers.
5. o Tracking of various stages of cumulative loan outstanding and alerting management of the required step that must be taken to ensure full recovery in line with our recovery process.
6. o Loan /remedial management that is factoring in the interest till date and restructuring plan.
7. o Work with the legal and remedial team at the head office throughout the legal process and provided direction as required.

Skills & Qualification

1. o Knowledgeable of recovery best practice and approach.
2. o Problem-solving and decision-making skill
3. o Effective communication and reporting skills
4. o More than 5 years’ experience in a debt recovery role; preferable with financial services or Micro
5. o Degree/HND in related discipline.

Closing Date
September 29, 2022

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Objective
Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.' Candidates should send their CV to: careers@citygateglobal.com using the title and Location “RELATIONSHIP MANAGER-LAGOS” as the subject of the email. Please note that only shortlisted candidate shall be contacted.

Location

1. Lagos, Sagamu, Ogbomosho, Ilesha, Ibadan, Monatan

Job Description

1. o Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
2. o Accountable for driving new client acquisition and retention, growing market share
3. o To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
4. o Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
5. o Managing and liaising with existing credit clients.
6. o Monitoring loan portfolio for prompt repayment.
7. o Establish and maintain positive business and customer relationships
8. o Booking of quality loans for the Institution and ensuring repayment of same.
9. o Identify target markets and sales tactics to improve product offerings

Skills & Qualification

1. o Degree/HND in related discipline.
2. o Must have at least 5 years’ marketing experience in microfinance banking
3. o Strong credit analysis, documentation and relationship management skills
4. o Ability to assess customer needs and develop products that suits their needs
5. o Must possess in-depth understanding and knowledge of Commercial Products (PAYDAY,SME,PAYROLL)
6. o Effective communication and reporting skills
7. o Problem-solving and decision-making skills

Closing Date
September 30, 2022

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Location

1. Ibadan
2. Ogbomosho
3. Ife
4. Sagamu
5. Abeokuta
6. Akure
7. Ilorin
8. Port Harcourt

Job Description

1. • Acquisition of profitable new customers for banking business through the creation, development and maintenance of high-quality advisory relationship.
2. • To actively seek new sales opportunities and generate business opportunities
3. • Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
4. • Achieve budgeted growth in banking operations within agreed and approved business risk limits.
5. • Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
6. • Develop referral networks and cross-sell products and services to in line with set targets.
7. • Drive customer satisfaction through excellent service delivery.
8. • Achieve performance growth in line with Key performance indicators

Skills & Qualification

1. • Candidate should be willing to resume immediately.
2. • Good marketing and relationship management skills.
3. • Use of the bank-one application
4. • Evidence of professional qualifications will be an added advantage
5. • Bsc/HND in a related discipline.
6. • Must have at least 2 years’ experience in Microfinance product Marketing.

Closing Date
August 26, 2022

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Location

1. Lagos

Job Description

1. Installation and configuration, repair of computer hardware, software, systems, networks, printers, and scanners and monitoring and maintaining computer systems and networks
2. Network administration and configuration of device management.
3. Ensure all IT assets are accounted for and in good working order at all times.
4. Log and monitor service requests from both internal and external Customers until resolved
5. Onboarding and off-boarding Employees as requested and ensuring new staff has access to the right applications for their job.
6. Provide IT support to internal staff to include hardware, software, and application support
7. Maintain and ensure up to date disaster recovery plan
8. Liaise with 3rd party IT vendors for the support and maintenance of systems.

Skills & Qualification

1. Proficiency in the use of Microsoft office suite.
2. Certifications in Microsoft products or other technical certification will be beneficial
3. Minimum of 2 years experience in a similar role
4. Excellent organizational and multitasking skills
5. Ability to maintain a calm and polite manner in stressful situations
6. Passion for delivering amazing customer experience
7. Good time management skills and ability to work under pressure.
8. Previous IT Support and customer service experience is a plus
9. Good command of written and verbal English
10. Ability to understand and explain complex concepts in a clear, simple manner to customers
11. Minimum of a Bachelor's Degree ideally in a related discipline.

Closing Date
August 22, 2022

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